F.A.Q. – A producer of first-rate CBD oil and CBD gummies based in the USA
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Since taking competent care of your health and transparency are our core values, below we are going to answer all the essential questions you may have before making your first order.

Orders FAQ / Payment, Shipping, and Return

Does Unabis have free shipping?

Yes, Unabis has free shipping regardless of the amount of your purchase. We consider free shipping to be an essential part of a good customer experience, so are not going to make you overpay. However, there are some states that have specific rules regarding CBD sales and shipment. CBD is prohibited to use in 3 out of 50 US states, so you are welcome to contact our support team to find out the CBD usage rules and shipment details to your location.

How long does it take to ship the product?

On average, your order will arrive within 3-9 business days. We always do our best to streamline the delivery since we understand your desire to get started with CBD ASAP, however, there can be factors beyond our influence. If there are any delays with your shipment, feel free to contact our support and we will get in touch with our delivery service provider to clarify your issue.

How do Unabis products ship?

Your order will be delivered by UPS according to the best logistic practices. Thus, this delivery service provider shares the responsibility for shipping your CBD products carefully, keeping them away from sun rays, and being gentle with packaging.

Does Unabis ship to all 50 states?

Since legal compliance is one more of our priorities, we strictly follow legal rules in the manufacturing, selling, and shipping process. Thus, we deliver our CBD products to all US states except for Idaho, Wyoming, and South Dakota. These states prohibit the usage of CBD products, and that’s why they can’t be shipped there legally.

How do I track my order?

After placing your order, you will get a shipment number delivered to your inbox. Then, use the following UPS shipment tracking form to find out the status of your package.

Can I modify my order after it has been placed?

Yes, you can modify your order but only until the moment it starts its way to your home. To add or remove some goods, feel free to get in touch with us by email support@unabis.com or by phone (917) 746-3559.

Can I return products if I am not satisfied?

Yes, we have a 30-day satisfaction guarantee, so you may request a full refund within 30 days after placing your order. To leave a money-back request, please, contact our support team by email support@unabis.com or by phone (917) 746-3559 and we will make the 100% refund ASAP. 

If you are not satisfied with our products because you don’t feel the changes you expected, we kindly recommend consuming the entire CBD oil bottle or CBD gummies jar. All users react to the CBD component differently, and maybe your body just needs some time to achieve an accumulative effect and let the CBD reveal its beneficial potential. 

Also, pay attention that the returned product delivery is chargeable according to the tariff plans of UPS.

What payment methods do you accept?

We accept Visa, MasterCard, and American Express.

Products FAQs

Where are your products manufactured?

The naturally grown hemp that powers out CBD products is grown in the USA, according to the Farm Bill 2018 and other regulations for this industry. We believe that the origin of the plant is decisive for the final product quality so use only US-grown raw materials. You may also find out more about our brand, our values, mission, and priorities in the corresponding section of our website.

What extraction method do you use?

We use CO2 extraction methods exclusively since this is the best practice in the industry that allows for achieving the perfect balance of beneficial substances derived from hemp and getting rid of potentially dangerous chemicals. CO2 extraction is the way to get pure and full-spectrum CBD products (like Unabis CBD tinctures and CBD gummies) which may be considered the best options on the modern CBD market.

Are Unabis products third-party tested?

Unabis products are not only third-party tested. We also freely share the lab results with you so that you may find out all the details about the product you are going to use. The tests are conducted by an authoritative laboratory (Agriculture Lab Works LLC, 4075 Ruffin Road, San Diego, CA) and the research results are certified with official signatures and seals.

Where can I find third-party tests for your products?

It can’t be easier – just find the CLICK HERE TO VIEW OUR LAB RESULTS button under the main image of the product you are browsing. After clicking, you will be redirected to the new page with the lab test results available in PDF format. 

Are Unabis products organic?

Unabis products are made from organically grown hemp and powered by other natural ingredients like MCT oil, essential oils, fruits, and herbs. Thus, by choosing any product from our range, you may be completely sure that you are going to enjoy a safe and tested healthcare opportunity while leveraging all the benefits of nature-gifted ingredients.

Looking for the answers to the questions is always the right strategy, however, the personal experience will always be richer than the theoretical background. 

Give our CBD products the first try and get back to us for sharing your impressions!

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